Privacy Policy

When you use our Website, we collect and store your personal data and information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.qiyorro.com (the “Website”). By consenting to this Privacy Policy, you are consenting to the collection, storage, processing and management of your personal information and non-personal information by us as specified under this Privacy Policy and subject to the below.

Please read these Privacy Policy carefully and fully before accessing or using our Website. By accessing or using any part of the Website or engaging with any of the services we offer consent to, and agree to be bound by this Privacy Policy, of which acceptance and consent applies to the Privacy Policy as whole and not partially. If you do not agree or consent to all of the terms and conditions of this Privacy Policy, please do not proceed to the Website and do not access, browse, make any purchase, or otherwise engage with the Website., By visiting this Website, you agree: (i) that you have read and understood this Privacy Policy in its entirety; (ii) that, without reservation and to the extent permissible under applicable laws and regulations in the State of Qatar, you consent, accept and agree to be bound by the terms and conditions of this Privacy Policy; and (iii) that you understand that this Privacy Policy shall be read in conjunction with the Cookie Policy and the Terms of Service as set out elsewhere on this Website.

The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the "I agree" tab or by use of the Website) and will govern the relationship between you and us for your use of the Website.

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what website or search terms which referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using “Cookies” which are data files that are placed on your device or computer and often include an anonymous unique identifier, pursuant to our Cookie Policy. Our Cookie Policy forms an integral part of this Privacy Policy, and vice versa. Please read our Cookie Policy alongside this Privacy Policy for more information. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Additionally when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We have a legitimate purpose in using your Personal Information where this is necessary and appropriate, in that such is used to enable to provide you with comprehensive and optimal services. We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for detection of potential risk, fraud or other criminal activities;

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics to measure consumer interest and how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns; and

Resolve any problems and disputes.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store;you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website;you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may share personal information with our Qiyorro partners/affiliates (the “Partner”) which support us in the delivery of our products and services to you, so that we can optimize the products and services we provide and make available to you. This personal data cannot be used by the Partner to market their own services. We will require the Partner to take steps to ensure that your personal data and information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorized use of your personal information by a Partner. The disclosure to third parties/Partner(s) may be required for us to provide you access to any of our products and services, to comply with our legal obligations, to enforce any applicable user agreements, to facilitate our marketing and advertising activities or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to any of our services. We do not disclose your personal information to third parties and Partners for their marketing and advertising purposes without your explicit consent.

If you make a payment for our products or services on our Website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties, expect as stated herein above. In any event, we shall not be liable or responsible for any unauthorized or illegitimate use of this information by the payment provider.

This Privacy Policy only applies to personal information collected on the Website. Although the Website may provide links to websites of third parties, such as cloud service providers, this Privacy Policy does not apply to any other website that you connect to from the Website. We are not responsible for the content or practices of websites operated by third parties that are linked to or from the Website.

We may share personal information with our other corporate entities, affiliates and Partners. These entities, Partners and affiliates may market to you as a result of such sharing provided they clearly identify themselves (including setting out their contact details) and indicate that they are sending a marketing message in any communications to you unless you explicitly opt-out or withdraw your consent using the contact details which should be provided to you by such entities, Partners and affiliates.

We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you. You can ask us not to process your personal information for marketing purposes by checking certain boxes on the forms used to collect your information or by updating your marketing preferences in your User Account. You can also exercise the right at any time by contacting us at the following address admin@qiyorro.com

As indicated earlier, Partners will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should let us know immediately.

We may also disclose your personal information to third parties in the following circumstances:

(a) in order to provide services requested or purchased by you;

(b) where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services;

(c) in the event of a sale, merger, liquidation, receivership or transfer of assets of Qiyorro or one of our affiliated companies, to the prospective buyer of the business and their professional advisers; and

(d) if required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Please note that in order to cooperate with governmental requests, court orders, or to protect other users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (ie name, email address, etc.), IP address and traffic information, usage history, and content submitted to the Website.

BEHAVIOURAL TRACKING AND ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests and behavior to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include, but not be limited to, the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), Your computer browser information and your IP address.

OPT-OUT OPTION

By consenting to this Privacy Policy and using this Website, you consent to receiving electronic communications of a personal commercial nature as set out in this Privacy Policy and the Website.

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our Partners, and from us in general, after setting up an account.

If you want to remove your contact information from our Website and any Qiyorro third party and Partner lists and newsletters and want to opt-out of and/or withdraw your consent to receiving any advertising or marketing materials, please unsubscribe

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. By continuing to use the Webwebsite you will be deemed to accept the changes to this Privacy Policy.

YOUR RIGHTS

This Privacy Policy is provided to you in compliance with the Privacy Law.

You have a number of rights under the Privacy Law with regard to how we handle and process your personal data and information. These include your rights to:

(a) You always have the option to not provide information by choosing not to use a particular service or feature on the Website whrere such information is required;

(b)withdraw any consent given for processing at any time;
(c) be notified about the personal data that is being processed and the purpose for which it is processed;
(c) be notified of any disclosure of inaccurate personal data;
(e) receive a copy of your personal data – we may charge a service fee for this;
(f) raise objection and ask us to erase personal data if it is no longer necessary in relation to the purposes for which it was collected or if it is excessive or if the processing is discriminatory, prejudicial or unlawful or if the purpose for which the personal data was processed no longer exists and there is no longer any reason to have it;
(g) request correction of personal data – you should provide evidence to help us support you with such a request;
(h) complain to the competent authority in Qatar established under the Privacy Law to administer and oversee the operation of and compliance with the Privacy Law, where you are concerned that we may have not complied with the Privacy Law or any of its implementing requirements.
Under the Privacy Law, we cannot send you any electronic communications for the purpose of direct marketing without first obtaining your consent.

GENERAL PROVISIONS

Any dispute relating to enforcement, interpretation or application of this Privacy Policy shall be governed by and construed in accordance with the laws of the State of Qatar. Any dispute arising out of or in connection with this Privacy Policy shall be dealt with through the Courts of the State of Qatar to the exclusion of all others.

If any of terms and conditions of this Privacy Policy should be determined to be illegal, invalid or otherwise unenforceable by reason of any applicable laws or regulations; such provisions shall be severed and deleted from this Privacy Policy. To the extent reasonably possible, all other terms and conditions of this Privacy Policy shall remain in full force and continue to be binding and enforceable.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law or regulations, neither Qiyorro nor any other third party, service provider or Partner acting on behalf of or in conjunction with Qiyorro, nor any of the respective affiliates, group companies, subsidiaries or holding companies of either Qiyorro or any authorized contractor, partner or service provider acting on behalf of or in conjunction with Qiyorro (Protected Companies) nor any of the respective owners, shareholders, directors, officers, employees, agents, consultants or representatives of any Protected Companies (Protected Parties) shall be responsible for any proceedings, claims, liabilities, costs, fees (including attorney fees), expenses, delays, losses, penalties or other damages (howsoever arising) caused to a third party arising out of or in connection with this Privacy Policy.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@qiyorro.com

Language
EN
Open drop down